Beauty, on the ground.

L'Oréal · Garnier · Maybelline · Vivienne Sabo · Dzintars

Beauty sells at the shelf. Promocell recruits, trains, and runs the beauty advisors who work that shelf — sampling, brand talks, and live demonstrations across hypermarkets, department stores, and pharmacies in the UAE. Different brands, different floors, one model: put a trained advisor in front of the right shopper, and measure every conversation.

Location

United Arab Emirates

Sector

Retail & Beauty Activation

What we did

Beauty Advisors, Sampling, Brand Talks, Product Demonstration, Reporting

Four brands, four floors.

From a Garnier sampling cart in a hypermarket aisle to a Vivienne Sabo counter at Watsons — each brand gets advisors trained on its own products, its own shopper, and its own shelf.

Garnier

Garnier × Al Rawabi

Sampling, brand talks, and customer assistance across the UAE, run by a team of ten beauty advisors.

A beauty advisor beside a pink Garnier Ultra Doux sampling cart in a UAE hypermarket aisle.
A beauty advisor handing a Garnier Ultra Doux product to a shopper across the Al Rawabi-branded activation counter.
A beauty advisor talking a shopper through the Garnier Ultra Doux range on the shop floor.
A beauty advisor holding a leaflet in front of a large pink Garnier Ultra Doux in-store display island.
Shoppers being served at the pink Garnier Ultra Doux cart, Al Rawabi bottles lined up along the counter.

Maybelline

Centrepoint & Lifestyle

On the Maybelline counter through Centrepoint and Lifestyle's 40%-off beauty event.

A beauty advisor beside the Maybelline New York gondola in a department-store beauty hall.
A beauty advisor beside a Maybelline New York display unit stocked with lip and face products.
A beauty advisor at the Maybelline New York stand during the Lifestyle beauty event.
A beauty advisor on the floor of the beauty hall beside the Maybelline New York fixture.

Vivienne Sabo

Watsons & L'Étoile

Sales and brand talks across the Vivienne Sabo and Influence Beauty ranges.

A beauty advisor applying a product for a customer at an in-store beauty counter.
A beauty advisor demonstrating a product to a shopper at the Vivienne Sabo display stand.
A beauty advisor beside the full Vivienne Sabo wall display.
The Vivienne Sabo shelf strip — mascaras, liners and lip products lined up on the branded fixture.

Dzintars

Pharmacy retail

Brand talks and one-to-one product recommendation on the pharmacy skincare aisle.

A brand ambassador talking a customer through a skincare product in a pharmacy aisle.
A brand ambassador holding a skincare product in front of a pharmacy dermo-cosmetics shelf.

The Eid Beauty Campaign.

L'Oréal Paris & Garnier · Carrefour UAE · 26 May – 10 June 2026

Ten Carrefour stores. Ten beauty advisors. Ten days across Eid. Promocell staffed and ran the floor teams, then reported every approach, conversation, and conversion back to L'Oréal — store by store.

Approach → Interact → Convert

  • Approached 29,934 Shoppers reached on the floor
  • − 3,878 walked on

    Interacted 26,056 87.0% of those approached
  • − 8,388 engaged, no purchase

    Converted 17,668 67.8% of those engaged

Best performing stores

  • Zahia City Centre Sharjah
  • Deira City Centre Dubai
  • YAS Mall Abu Dhabi

Relationships beat footfall.

Zahia City Centre delivered the highest revenue of the campaign — the advisor's existing clientele at that store was the difference, not the traffic through the door.

Demonstration moves units.

Mall of the Emirates sold 5,983 units, more than any other store, on live product demonstrations and a consultative approach at the shelf.

One range carried the campaign.

L'Oréal's Glycolic line was a top seller in six of the ten stores, and the clearest candidate to anchor the next campaign.

A beauty advisor on the L'Oréal beauty floor, in front of the fragrance and cosmetics wall.
A beauty advisor applying a product for a customer at the beauty counter.
A beauty advisor beside the L'Oréal cosmetics display at the beauty hall.
A beauty advisor beside the L'Oréal Paris display run in the cosmetics aisle.
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